Channel Coordinator

At Luminus, we work with a variety of sales channels and partners to offer our customers the right energy products and services. Strong support for these channels is essential to drive commercial performance and ensure that processes, tools and communication work seamlessly together.

As a Channel Coordinator, you are a key link between our sales partners and the internal organization. You ensure that our partners have the right information, tools and support to perform at their best. You combine commercial awareness with strong organizational skills and ensure the efficient execution of operational processes, communication and commercial initiatives.

What you’ll do

• Coordinating the daily operational support of sales partners, including commission reporting, follow-up of questions and exceptions, and proactively proposing improvements.

• Acting as a central point of contact for internal and external stakeholders and ensuring clear and consistent communication across the channel network.

• Managing and monitoring operational processes, data exchanges, digital sales tools and invoicing to ensure the quality and efficiency of the sales channels.

• Developing and aligning channel support materials, such as sales training materials, product comparisons, newsletters and advertisements.

• Organizing and coordinating events, training sessions and meetings for sales partners and other internal and external stakeholders, being present at the agreed times and remaining flexible when these take place outside regular working hours.

• Supporting commercial projects and initiatives, including product launches, incentive programs and the rollout of new digital tools.

What you bring

• You hold a professional bachelor’s degree or have equivalent relevant experience.

• You have strong administrative and organizational skills and work in a structured, accurate and well-planned way, even when managing multiple priorities.

• You have a commercial mindset and think from the perspective of sales partners to identify opportunities and improvements across the sales channels.

• You are proactive and solution-oriented, take ownership and are comfortable working independently when needed.

• You communicate clearly and professionally and collaborate effectively with a wide range of internal and external stakeholders.

• You are fluent in Dutch, French and English, both written and spoken, and have a good command of Microsoft Office, including Word, Excel, PowerPoint and Outlook.

Benefits of working at Luminus

The energy sector is one of the most rewarding industries in Belgium with a highly rewarding compensation and benefits package:

• Competitive compensation: Attractive salary with a performance-based bonus that can be optimized to your personal preferences, plus meal vouchers.

• Insurance & social benefits: Group insurance and hospitalization coverage for the entire family. Additional reimbursement for healthcare and pharmaceutical costs.

• Mobility: Full reimbursement for public transport, kilometer-based cycling reimbursement and flexible mobility choices.

• Internet & communication: Home internet covered, reimbursement for a personal mobile device with a phone subscription.

• Home Office: A fully-equipped home office, including an ergonomical ICT set-up.

• Exclusive discounts: 30% off gas and electricity after six months, discounts on energy-saving services (e.g., solar panels, heat pumps) and reduced prices on top brands, amusement parks, festivals and more.

• You make a direct impact on Luminus’ EBITDA and strategic growth.

• You join a collaborative, forward-thinking team at the heart of the energy transition.

• You work and connect with your colleagues at a Luminus office or from home. Need some flexibility? Your manager is open to discuss what works.

Luminus values e.v.e.r.y individual.

Are you looking for a workplace where you can truly be yourself, where you feel respected, supported regardless of your background, identity and unique story?  Then you’ve come to the right place. Diversity equity and inclusion are not empty words for us — we grant that everyone can flourish and feel valued, so let’s build it together!

What does that mean in practice?

Do you have specific needs or require adjustments during the recruitment process or once you are hired? Let’s discuss about it and we’ll do our best to find a solution. We can also discuss if you want to work at 80% or 100%.

Together we make the difference